Customer Decision Guide

Clear answers before you choose MLA

Trial, plans, branches, staff access, product scope, security, backup and official support — based on the current Modern Lab Accounting software and public pricing.

Plan fit

Choose by team and branch structure

The public plans are differentiated mainly by staff and branch entitlement. Feature access also follows the user role and activated branch context.

BASIC

Single-lab, simple team

1 Admin + 1 Main Staff. No Sub Staff or Additional Branch entitlement.

PRO

Single-lab, larger staff team

1 Admin + 1 Main Staff + Unlimited Sub Staff. Additional Branch is not included.

PRO MAX

Multi-location starting point

1 Admin + 1 Main Staff + Unlimited Sub Staff + 1 Additional Branch with its staff entitlement.

BRANCH

Add another location

Additional Branch entitlement includes 1 Main Staff + Unlimited Sub Staff for that branch.

Current price list: use the official Pricing section for first-year and yearly-renewal amounts, including GST wording.
Frequently asked questions

What customers usually ask

These answers intentionally stay within the current MLA product scope. For module-by-module guidance, use the Help Center.

What is Modern Lab Accounting?

Modern Lab Accounting (MLA) is accounting and operations software for labs and multi-branch lab businesses. Current workflows include Daily Registration, Daily Expenses, branch accounting, Lab-to-Lab, Outsource Payables, Vendor / Stock Bills, Doctor Incentive, PDF Statements, financial summaries, role-based access and backup support.

How does the 30-day trial start?

Submit a trial request, review and send it to MLA Customer Care by WhatsApp or email, receive authorized login access, then complete eligible new-lab activation. Trial Day 1 begins from that activation flow.

Can I create a public MLA login account directly from the website?

No. The current public website does not offer self-service account creation. Customer authentication access is provisioned or authorized first, and eligible new customers then complete Lab activation after login.

Which MLA plan should I choose?

Choose mainly by team size and branch requirement. Basic includes 1 Admin and 1 Main Staff. Pro adds Unlimited Sub Staff. Pro Max includes the Pro team structure plus 1 Additional Branch. Additional Branch is used when more activated branch capacity is required. See the current Pricing section for first-year and renewal prices.

Does MLA include full stock or inventory management?

No. MLA currently includes Vendor / Stock Bills for bill, payable, payment and attachment workflows. It should not be treated as a full inventory or stock-control system.

Does MLA provide patient report management?

MLA is focused on accounting and operations. It supports patient registration-related operational data and business PDF statements, but the public website does not claim a full patient report-management module.

How are Main Staff and Sub Staff access separated?

Access is role-based. Main Staff has the broader operational access configured by MLA, while Sub Staff is limited to the modules permitted for that role. Branch assignment and authorized access remain part of the control model.

Can MLA be used for multiple branches?

Yes. MLA supports multi-branch lab operations. Actual access depends on the activated plan, branch entitlement and user role.

What PDF statements are available?

Current MLA statement workflows include Doctor date-range statements, L2L Lab Transaction Statements, Branch Transaction Statements and Head Office Transaction Statements, with Share PDF and Download PDF options where supported.

Is backup support available?

Yes. MLA includes a manual backup workflow for business continuity. Downloaded backups and exported PDFs should be stored securely, and recovery should be handled carefully if the correct backup copy is uncertain.

Is the Android app already public on Google Play?

Not yet. The Android app is in Google Play release preparation. The official website does not currently publish a public Play Store download link.

How can I contact official MLA support?

Use Customer Care 8667486675, WhatsApp at the same number, or email modernlabacc@gmail.com. Never send passwords, OTPs, recovery codes, private keys or Android signing / keystore passwords to support.

01Guided trial activation

Request first, then authorized login and eligible Lab activation start the trial flow.

02Role & branch controls

Access follows the activated plan, branch entitlement and user role.

03Official support channels

Customer Care, WhatsApp and the published support email are the public contact paths.

04Privacy & deletion

Public Privacy Policy and Account & Data Deletion Request pages are available on this website.

Still deciding?

Tell Customer Care how your lab works.

Share your branch count and team structure. We can guide you to the relevant trial and current plan entitlement.

Call SupportRequest Trial