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Trial & Demo
Questions about the 30-day trial, feature walkthroughs and getting started.
Customer Care
Need help with Modern Lab Accounting?
For trial, demo, activation, billing or product-support questions, contact MLA Customer Care.
Support topics
Get to the right help quickly
Choose the topic closest to what you need. For step-by-step workflow guidance, open the MLA Help Center.
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Activation
Plan activation, branch activation and account-access questions.
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Billing & Renewal
Pricing, GST, renewals and payment-review questions.
SP
Product Support
Help with software access, workflows, statements and operational issues.
Quick answers
Frequently asked questions
Common questions before activation and during day-to-day use.
How long is the free trial?
Eligible new customers receive a 30-day trial from first activation.
What is included in MLA Basic?
Basic is ₹9,999 + GST for the first year and includes 1 Admin + 1 Main Staff. Sub Staff and Additional Branch are not included. Yearly renewal is ₹3,000 + GST.
What is different in MLA Pro?
Pro is ₹12,999 + GST for the first year and includes 1 Admin + 1 Main Staff + Unlimited Sub Staff. Additional Branch is not included. Yearly renewal is ₹4,500 + GST.
What is included in MLA Pro Max?
Pro Max is ₹14,999 + GST for the first year and includes 1 Admin + 1 Main Staff + Unlimited Sub Staff + 1 Additional Branch with 1 Main Staff + Unlimited Sub Staff. Yearly renewal is ₹6,000 + GST including that Additional Branch.
How much is an Additional Branch?
An Additional Branch is ₹5,000 + GST per branch for the first year and includes 1 Main Staff + Unlimited Sub Staff. Yearly renewal is ₹3,000 + GST per branch.
Can MLA generate PDF statements?
Yes. MLA supports business-ready PDF statements for configured workflows such as Doctor, L2L, Branch and Head Office reporting.
When will the Android app be on Google Play?
The MLA Android app is currently being prepared for Google Play release. Until the public listing is live, contact Customer Care for trial, demo and activation.
Where is the support email?
Public support email: modernlabacc@gmail.com. The private Owner/login email is not published on this website.