DR
Daily Registration
Use this for patient case entry, Doctor selection, services, amount, received amount, discount, payment mode, branch and pending balance.
- Validation should keep entered values until a successful save.
- Check the selected Branch / Head Office before saving.
- Today entries are based on the saved case date.
DE
Daily Expenses & Branch Accounts
Record day-to-day expenses and review branch collection, expense and net position.
- Choose the correct Branch / Head Office.
- House-visit paid-now entries can appear as linked expenses.
- Branch → Head Office payments are internal settlements.
VB
Vendor / Stock Bills
Use this for vendor or stock bills, due amounts, branch-paid/company-paid handling and bill attachments.
- This is bill tracking, not full stock/inventory management.
- Bill files can be PDF, JPG or PNG where upload is available.
- Use the correct paid-by classification to avoid duplicate expense treatment.
L2L
Lab-to-Lab
Manage partner-lab cases, balance received entries, receipts, ageing and selected-lab statements.
- Select the correct L2L Lab and case destination.
- Receipts reduce that lab's pending balance.
- Use statement filters when historical detail is needed.
OUT
Outsource Payables
Track outsource cases, payable balances and payments for each outsource lab.
- Live balance reflects payable minus recorded payments.
- Use the selected lab to review its outstanding position.
- Do not duplicate a payment already recorded.
DI
Doctor Incentive
Doctor incentive is calculated from actually received patient money according to the configured incentive rule.
- Later balance receipts can affect the incentive when money is received.
- Outsource adjustment is applied where the configured rule requires it.
- Use date-range Doctor statements for review.
PDF
PDF Statements
Current MLA statement workflows include Doctor, L2L Lab, Branch and Head Office statements.
- Select the required date range before generating.
- Use Share PDF on supported Android/browser environments.
- Download PDF remains available as a fallback.
ROLE
Staff Access
Admin controls branch assignment and Main Staff / Sub Staff access according to the current MLA role structure.
- Main Staff has the broader operational access configured by MLA.
- Sub Staff access is limited to the modules allowed for that role.
- Temporary or permanent Main Staff changes retain historical attribution.
BK
Backup & Data
Admin/Owner can use the available backup tools for business continuity and support workflows.
- Keep downloaded backups in a secure location.
- Do not edit backup JSON manually unless specifically instructed.
- Contact support before recovery if you are unsure which backup is correct.
Open Backup & Data Guide
SEC
Login, Activation & Security
Customer authentication accounts are provisioned before first login; eligible new customers then complete Lab activation and begin Trial Day 1.
- Do not share passwords, OTPs or recovery codes with support.
- Admin/Owner security checks can depend on authenticated account and device context.
- For access problems, share the exact error text and account email only.
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